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Digibahn is a leading technology consulting firm offering world class expertise in knowledge management integration, web and software development, emarketing and online market research.
The Digibahn team provides technical leadership in assisting our clients with powerful business solutions that leverage emerging information technologies.
Our mission is to integrate innovation from multiple disciplines with business knowledge and technical expertise to help our clients exceed their objectives.
Whether your company is a start-up organization or a Fortune 500 company, we can solve your technology challenges and complex integration issues.
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Centralized Knowledge Portal Streamlines Technical Support to Save Time and Money. By now, most tech companies have call centers where the customer, prompted by a recording, keys in a number that most closely relates to their problem. Massachusetts-based Kronos Inc., which provides payroll and labor management software applications to more than 40,000 customers worldwide, is taking it one step further. With the help of Cleveland-based Digibahn, Kronos implemented a database where the firm's 1,600 technical support experts and engineers can access more than a million technical questions, cases, and articles that the firm has compiled over several years in one centralized intranet location. Read more....
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